As a new client, how can I get started on your website?
Well, it is pretty straightforward. Just click on
Create New Account
, fill out the form, place your order, give us the necessary
information, and then sit back and relax. We will send you back your
work in the timeframe of your choosing!
As an old client, can I access my previous order history and cut back on
Of course. We have created an advanced dashboard on which we store
each detail of your order and instructions so that you would not
have to repeat yourself in similar kinds of work and service.
Can I get a free trial to access the quality and understand the ordering
One of the main reasons that we are the best in the industry is our
relationship with our clients. We offer
Try Us for Free
for almost all our services, and we suggest you try it first so that
we can kickstart and collaborate on your project better.
Can I get a customized quote?
Yes. It is always smart to get a custom quote before you start
working on your project. Click
to get a custom quote.
We are open to working with every image file format. While JPG
(.jpeg or .jpg) is the preferred file format because it allows for
faster uploads and downloads, you can also send image files in the
following formats: JPG (preferred), PNG, PSD, TIFF, RAW, NEF, CR2,
DNG, PDF, etc.
Which edited file formats do you send back to our customers?
You can choose which file format you want while submitting the work
order. We can return your edited image files in the following
formats: JPG, PNG, PSD, and TIFF. For vector conversion services, we
can send your edited files in the following formats: AI, EPS, SVG,
Are my photos and information safe with Studio Metrodesk?
We take our customers' privacy seriously and have security measures
in place to ensure the personal and business data you share with us
are 100% secure and safe. We never share or use your photos and
information for commercial purposes or share your information with
third parties without your consent.
Can I directly upload my files to the Studio Metrodesk web application?
Yes. No matter how many files you want to share, our advanced web
application is well-equipped to upload and transfer them in a matter
Can I use cloud storage platforms to send my files and digital assets?
Yes. We are available in all kinds of cloud file-transferring
platforms, such as Google Drive, Dropbox, WeTransfer, Hightail,
Onedrive, Google Cloud, and more. If you want, we can also send our
professional account links to WeTransfer and Dropbox to make the
What is our turnaround time?
It is hard to say because our turnaround time depends on the
quantity and complexity of your images. However, our usual
turnaround time is within 12-24 hours. We always send your free
edits within an hour. But if you send more than 3000 photos in one
order, the time frame will increase upon discussion.
Can I get my work delivered at my preferred time?
Yes. We work round the clock and have specified turnaround time
packages left for you to choose from. Based on your preferred time
frame, the cost might change depending on the complexity of your
Can I place an urgent order?
Of course. We have express delivery options from 1 hour to 10 hours
for any kind of retouching service of any complexity.
to let us know about your service requirements, and we will send you
back your work order within the time frame you select.
What is your usual turnaround time?
Based on the complexity and quantity, our usual time frame ranges
from 10 hours to 7 days.
Are there any setup and hidden fees?
No. There are not any setups or hidden fees to get started with
How would I know the prices of different services?
We have differentiated and specialized pricing packages for our
clients. Please visit our website and go to specific service pages
to learn about a particular service pricing. Or click on
Get A Quote
to get a customized quotation for your work order, which will be
sent back to you within 2-hours.
Do you have a pricing calculator?
Yes. You will find pricing calculators for all our services on their
specified service pages. You can calculate your costs based on the
complexity, turnaround time, and add-ons in pricing calculators.
Can I avail of discounts for a larger volume of work orders?
Yes. You can always get discounts on services. Just talk to our
communication experts and talk to them about your vision for the
What kind of photo editing and retouching services does Studio Metrodesk
We offer almost every photo editing and retouching service that
e-commerce retailers, photography, editorial, and retouching
agencies, apparel, fashion brands, accessories, real estate, and
product photography etc. agencies require.
Do you have specifically proficient photo editors and retouchers for
each of your services?
Yes. We have more than 250 retouchers and photo editors who work in
different departments and niches so that our clients can get the
best out of their time. In this way, each of our photo editors gets
better in their creative sectors and works on only one segment at a
time, delivering the utmost quality in everything they do.
What if I want varied services under one work order?
We have created different service pages so that our clients get the
service they want straightforwardly. But if you have different
service requirements under one single work order, that works for us,
too. Just click on Get A Quote, and we will send all the details you
need to know in a matter of minutes and start working on your
project right away.
What if I want to work with one or multiple of your photo editors?